To take over an existing failing FM contract and turn it around to improve service standards and compliance, across 11 offices throughout the UK.
adi reviewed the current resources, skills, ways of working and supply chain and through a focused restructured model of upskilling, self-delivery and standardisation, we have created a quality, fit for purpose solution for all the sites that exceeds expectation.
By working in collaboration with adi we have implemented continuous improvement strategies to dramatically improve service and delivery standards, driven value and cost benefits through savings, increasing self-delivery of engineering services via the wider adi Group and ensured all sites are fully compliant with current legislation.
I just wanted to take the chance to recognise the outstanding delivery from the adi team. It’s rare that we work with a true partner who works so collaboratively to navigate such a challenging situation, including supporting with the interpretation of chattels and completing such rapid clearance works.
Zellis are the UK and Ireland’s leading provider and award-winning payroll and HR solutions business with a progressive approach to customer excellence. With over 50 years of heritage and industry experience they been ahead of the curve throughout.